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Terms & conditions

LAST UPDATED · 8 OCTOBER 2026

The short version

01

About these terms

This website is operated by Zahid Brothers, 3-1/C-1 Main College Road, Township, Lahore. By using the site or placing an order, you agree to these terms.

02

Products and prices

We sell genuine, brand-new products from authorised brands. Product photos are for illustration; the specifications on the product page apply.

Prices are in Pakistani Rupees and may change without notice. The price you pay is the one shown when you place your order. If an item is listed at an obviously wrong price, we may cancel the order and refund any payment.

03

Orders

After you place an order, our team may call or message you on WhatsApp to confirm the details. Your order is accepted once we confirm it. We may decline an order if an item is out of stock or the details cannot be verified.

04

Payment

We accept the following payment methods. Orders paid by bank transfer are dispatched once the payment reaches our account. Cash on delivery orders outside Lahore need an advance and carry a 4% government tax; see our Return & refund policy.

  • Cash on delivery
  • Bank transfer
  • Debit or credit card
  • Easypaisa and JazzCash
05

Delivery

Delivery is free across Pakistan unless shown otherwise at checkout. Orders in Lahore are delivered within 2 hours of confirmation during working hours. Orders outside Lahore arrive within 3–4 working days.

Please check the box when it arrives and report any visible damage before signing for the delivery.

06

Installation services

Installation can be added to your order or booked separately. Our technicians install every split AC with a vacuum pump.

Please make sure the site is accessible and has a suitable electrical supply. Extra materials, such as additional copper pipe, are charged at rates we confirm with you before the work starts.

07

Returns and warranty

Returns, refunds, cancellations and warranty are covered in our Return & refund policy, which forms part of these terms.

08

Intellectual property

The content, design and logo on this website belong to Zahid Brothers or its licensors. Brand names and product images belong to their respective owners.

09

Liability

We are not responsible for indirect losses arising from the use of our products or website. Nothing in these terms limits your rights under the laws of Pakistan.

10

Governing law

These terms are governed by the laws of Pakistan, and any disputes will be handled by the courts of Lahore.

11

Changes to these terms

We may update these terms from time to time. The version published on this page when you place your order applies to that order.

Questions about this policy?

Our team replies during working hours, Monday to Saturday.