Who we are
Zahid Brothers runs estore.zahidbrothers.com. This policy explains what personal information we collect and how we use it.
What we collect
- Your name, phone number, email address and delivery address
- Your order details and installation requests
- Messages you send us through WhatsApp, email or our forms
- Basic technical data such as your browser, device and pages visited
Card payments
Card payments are processed securely by our payment provider. We never see or store your full card number.
How we use it
- To process, deliver and install your order
- To contact you about your order, delivery or service visit
- To help with warranty claims
- To improve our website and offers
Who we share it with
We share only what is needed with delivery partners, our technicians, payment providers and brands handling warranty claims. We may also disclose information when the law requires it. We never sell your information.
Cookies and analytics
We use cookies to keep your cart working and to remember you when you sign in. We also use Google Analytics (through Google Site Kit) and the Facebook Pixel to understand how visitors use the site and to measure our ads. You can block or delete cookies in your browser settings, but some features may stop working.
How long we keep it
We keep order records for as long as needed for delivery, warranty and our legal and tax obligations, then delete or anonymise them.
Your choices
You can ask us to show, correct or delete the personal information we hold about you. Contact us on +92 334 8448441 or sales@zahidbrothers.com.
Children's privacy
Our store is not intended for anyone under 18, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.